Accessibility Statement
At The Fish, we are committed to ensuring that our facilities and services are accessible to all guests. Whilst we are situated on a hill, with no rooms in the main lodge we do strive to provide an inclusive environment where everyone feels welcome and comfortable.
Parking and Entrance:
- Accessible parking space is available by the entrance to The Lodge.
- Ramp access to the main entrance of The Lodge. There are no steps within The Lodge or on the outside terrace areas.
- Arrangements can be made with our reception team to enter through the side of The Lodge, bypassing the ramp.
Interior Access:
- One step leads out from the Conservatory and Hook restaurant, but step-free access to this area is available through the bar.
- Ramp access is provided to the Nest/Reception area.
- Assistance/ Transport is available upon request with our reception team, providing access to accommodation, The Lodge, or other areas on the estate.
Accessible Rooms:
- Room 20: Located on the ground floor with no steps. Features include a lower toilet, handrails in the bath, a lower-level sink, and a parking space outside the room. The safe is positioned at a lower level in the wardrobe, and the clothes rail can be adjusted to a lower height.
- Shower seats and non-slip bath mats are available upon request.
Accessible Bathrooms:
- The Lodge has an accessible bathroom equipped with a lower-level toilet, handrails, and a pull cord for assistance.
Additional Services:
- Feather-free bedding is available.
- Assistance dogs are welcome.
- We accommodate all allergens and dietary requirements.
We are dedicated to making your stay as comfortable and enjoyable as possible. If you have any specific needs or require further assistance, please do not hesitate to contact our reception team.